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Retailers leverage first-party data to grow marketing arms, but the impact remains confined to the FMCG sector.
David Kennedy · Venture InsightsPeriod: FY234 min read
Revenue growth for Woolworths' Cartology (FY23)
Combined revenue of Cartology and Rewards & Services (FY23)
This report analyses the rapid growth of retail advertising in Australia, specifically focusing on the media arms of Coles and Woolworths. While Coles 360 reported a 27% increase in media income and Woolworths' Cartology saw 29% growth in FY23, the analysis suggests the threat to traditional broadcast media is currently limited to the FMCG sector. The brief evaluates how retailers use loyalty data to improve ROI transparency, potentially challenging global digital incumbents like Google and Facebook.
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stakeholder implications · PDF download
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