Question 1

What is the total market opportunity for ICT services in New Zealand over the next few years?

Accepted Answer

The market is projected to reach $3.5 billion by FY26, following a robust recovery period. This growth represents a 9.2% CAGR from FY21, driven by a structural shift toward digital-first infrastructure.

Question 2

Which specific cloud categories are seeing the fastest adoption?

Accepted Answer

Platform-as-a-Service (PaaS) is the fastest-growing sub-sector with a 22.1% CAGR as firms move toward complex application development. Overall cloud revenue will exceed $2.1 billion by FY26, maintaining a 13.0% annual growth rate.

Question 3

Is the growth coming from small businesses or large corporations?

Accepted Answer

The enterprise segment, defined as organizations with over 100 employees, is the primary driver with a 10.0% CAGR. This segment will account for $2.0 billion in total ICT spend by FY26, significantly outperforming the SMB market.

Question 4

What is the outlook for traditional voice and legacy infrastructure?

Accepted Answer

Legacy fixed voice is in a state of terminal decline, projected to contract at a -12.1% CAGR through FY26. Revenue is rapidly migrating toward IP Voice and UCaaS solutions to support permanent remote work requirements.

Question 5

How much are New Zealand organizations prioritizing security during this transition?

Accepted Answer

Cybersecurity spend is forecast to reach $746 million by FY26, growing at a 7.3% CAGR. This investment is a direct response to the increased risk profiles created by rapid digital transformation and decentralized workforces.

NZ ICT Forecast and Outlook

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