REPORT: Australian Consumer Broadband Pricing 2023 - Pricing Trends - Venture Insights

REPORT: Australian Consumer Broadband Pricing 2023 – Pricing Trends

Contents

Executive Summary

Telecom pricing – Macro context

Communications services underpin consumers’ digital lives

While the Consumer Price Index has risen since 2012, the telecoms sub-index has fallen

As consumers received better value, retail telcos faced revenue pressure

State of the Market – Q4 FY23

Retail nbn broadband pricing

Home fixed wireless plans vs the nbn

RSP Pricing – nbn vs non-nbn fixed

Acquisition offers – discounted fees and ‘free’ routers

Acquisition offers  – mobiles, media & content

Bundling Strategies – Voice & Mobile

Bundling Strategies – Entertainment

Bundling Strategies – energy, gaming and smart home

Figures

Figure 1: Communications – Household Final Consumption Expenditure 2013-2023

Figure 2:  Qualitative changes in telecoms contribute to price index falls

Figure 3:  Telecommunications retail revenue and annual data traffic, (FY17 to FY22, $AU billions, TB millions)

Figure 4:  Telecommunications industry return on invested capital (ROIC,%)

Figure 5: Retail nbn plan summary – Q4 2023 vs Q4 2022

Figure 6: Premium for nbn plan vs providers nearest equivalent home wireless