Executive Summary
Telecom pricing – Macro context
Communications services underpin consumers’ digital lives
While the Consumer Price Index has risen since 2012, the telecoms sub-index has fallen
As consumers received better value, retail telcos faced revenue pressure
State of the Market – Q4 FY23
Retail nbn broadband pricing
Home fixed wireless plans vs the nbn
RSP Pricing – nbn vs non-nbn fixed
Acquisition offers – discounted fees and ‘free’ routers
Acquisition offers – mobiles, media & content
Bundling Strategies – Voice & Mobile
Bundling Strategies – Entertainment
Bundling Strategies – energy, gaming and smart home