SURVEY: 2022 ANZ Enterprise SMB – business sentiment and ICT priorities - Venture Insights

SURVEY: 2022 ANZ Enterprise SMB – business sentiment and ICT priorities

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Headings

Executive Summary

Business sentiment: country view

Business sentiment: industry view

Business priorities: country view

Business priorities: segment view

Digital maturity

Supplier arrangements

Fixed network services: decision factors

Mobile network services: decision factors

Fixed voice: approach to VoIP

5G takeup and applications

Cloud and cybersecurity challenges

About the survey

About Venture Insights

Figures and Tables

Fig. 1: In face of the economic impact of Covid and the overall uncertainly of the macro-economic environment what is your general business expectation for the next 12 months (Australia)?

Fig. 2: In face of the economic impact of Covid and the overall uncertainly of the macro-economic environment what is your general business expectation for the next 12 months (New Zealand)?

Fig. 3: In face of the economic impact of COVID and the overall uncertainly of the macro-economic environment what is your general business expectation for the next 12 months?

Fig. 4: Please rank your organisation’s business priorities for FY23 (select top 3) (Australia)

Fig. 5: Please rank your organisation’s business priorities for FY23 (select top 3) (New Zealand)

Fig. 6: Please rank your organisation’s business priorities for FY23 (select top 3) (Enterprise)

Fig. 6: Please rank your organisation’s business priorities for FY23 (select top 3) (SMB)

Fig. 7: How advanced is your organisation in the following digital activities?

Fig. 8 Will your organization be working with external providers for key digital initiatives?

Fig.9: On a scale of 1 not important to 5 very important, please rate the following factors when choosing a provider for your fixed network services

Fig.10: On a scale of 1 not important to 5 very important, please rate the following factors when choosing a provider for your mobile network services

Fig. 11: What best describes your organization’s approach to IP voice (e.g. SIP as part of a unified communication or contact centre solution)?

Fig. 12: What are the most important benefits your organization wants to achieve in your UC and workplace investments over the next 12 months?

Fig. 13: Would you consider upgrading your organisation’s mobile plans to 5G?

Fig. 14: What use cases would you consider deploying 5G for in your organization? (Select all that apply)

Fig. 15: What are the main challenges your organisation faces in adopting cloud service? (Select up to 3)

Fig. 16: Which of the following is driving your organization spend in security products and services? (Select up to 3)

Fig. 17: Number of domestic employees of respondents

Fig. 18: Industry sector of respondents

Fig. 19: Geographic distribution of respondents

Fig. 20: Role of respondent in the business

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