Contents

Key Takeaways

Introduction

Trending towards a cashless society

Underlying drivers of mobile payments

The way New Zealanders pay on mobile

Internet Banking

Popularity of payment apps

Demographic breakdown of payments app usage

The future of mobile payments in New Zealand

Figures

Figure 1. New Zealand annual payments transactions, by type of payment (2015-2019)

Figure 2. Do you conduct Internet banking (e.g., check accounts, transfer money) on your mobile phone? (overall and demographic breakdown by age)

Figure 3. Which payment app do you mainly use?

Figure 4. Demographic breakdown of payments app usage – by age

Figure 5. Demographic breakdown of payments app usage – by income

Figure 6. Mobile payments – frequency of usage